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  • Normal Service

    PMO-10407 Service Cease Notification : Old Shared Server Hosting - Final replacement
    Normal Service ( - ) More Details

    Service Cease Notification : Old Shared Server Hosting - Final replacement

    PMO Reference : PMO-10407Service area(s) : Hosting
    Start Date & Time : Risk : N/A
    End Date & Time : Impact : N/A

    Status : Normal Service

    This is an important notice that will affect your shared web hosting and email services.
    Action must be taken and you will be contacted to discuss further.

    Many customers have already migrated their services but for those that remain the servers which you use are being retired.

    IC will continue to supply this service, but in a better way, using new equipment that is supportable and will give a better level of service.

    This service notice is for all shared web or email hosting customers. Shared hosting for both email and web relies on software which is out of date consequently the decision has been taken to decommission all servers currently running these services. We have been informing customers of this for some time, now we are now starting the process of removing this service and migrating people away from it. Unfortunately, we need to give you official and final notice that because your current hosting is no longer supportable it must be changed to, current, supportable technology. We will be staging this process on a server by server basis and therefore we will be contacting customers, individually, as appropriate.

    Alternative, better, solutions are already in place and customers will be given options and advice to move to the most appropriate alternative. As customer requirements vary we have taken to decision to help customers migrate on a customer by customer basis to minimise disruption.



    What do I need to do?

    You do not need to do anything at the moment, we will be staging the retirement of the service on a server by server basis. You will receive an email notification before your server is due for removal and a member of our team will be in touch to discuss the various alternative solutions available.

    Will this affect my service?

    Yes, this package and all associated services are being discontinued and new replacements will be available. We aim to contact every customer personally before their server is decommissioned and help them migrate them to an alternative replacement service.
    Why are you doing this?

    The current shared hosting solution is legacy and is no longer fit for modern hosting requirements. There have been many technological advances since this product was launched and we have taken the decision to finally let the old systems have a well earned rest Customers who have been upgraded so far are reporting a much better service.



    * Risk and Impact attributes were introduced recently therefore for some planned maintenance and outages records may not contain values for risk or impact.

    Internet Central regrets any inconvenience this essential maintenance may cause our customers. Should you wish to discuss this matter further, please do not hesitate to contact our Support Desk on 01782 667766, please ensure that you quote the above PMO ticket reference as this will enable us to more easily respond to your issue.

    Internet Central would encourage all customers to subscribe to our Network Status RSS feed button on Support page

    Tip: If you are using Google Chrome browser, you need to add RSS Feed Reader plugin first.

  • Degraded Service

    PMO-10441 Planned Maintenance : Programme of Works affecting the WBMC and Broadband Complete Networks at Glasgow WBC POSI Node
    Degraded Service (24/05/2018 02:00 - 06:00) More Details

    Planned Maintenance : Programme of Works affecting the WBMC and Broadband Complete Networks at Glasgow WBC POSI Node

    PMO Reference : PMO-10441Service area(s) : Broadband
    Start Date & Time : 24/05/2018 02:00Risk : High - There is a high chance of Impact
    End Date & Time : 24/05/2018 06:00Impact : High - Serious / extended disruption

    Status : Degraded Service

    BTW is investing heavily to upgrade its broadband networks to ensure that there is sufficient capacity to support current & expected bandwidth growth.

    BTW plan to upgrade all of the hardware within the WBC Point of Service Interconnects (POSI) nodes that connect to the WBMC network. The upgrade will replace existing hardware with new hardware that has a far greater capacity and routing capability.

    Unfortunately, there will be a minimal network disturbance across the WBMC & Broadband Complete networks with an expected downtime of between 20 to 45 minutes. The upgrade will take place between 2am to 6am, in the event that the upgrade fails there will be a roll-back plan in place to revert the service to its original routing by before 6am. A field engineer will be onsite during the PEW


    Actions and Event History

    • 16/04/2018 08:34 -   

      Affected Exchanges:
      Glasgow Central
      Donaldson
      Belfast City
      Aberdeen Lochnagar
      Belfast Central
      Alloa
      Dunfermline
      Inverkeithing
      Edinburgh Newington
      Waverley
      Antrim
      Bangor (NI)
      Ballymena
      Belfast Balmoral
      Belfast East
      Londonderry
      Lisburn
      Newtownards
      Whiteabbey
      Aberdeen Denburn
      Aberdeen North
      Aberdeen West
      Baillieston
      Bridgeton
      Cumbernauld
      East Kilbride
      Giffnock
      Halfway
      Lanark
      Langside
      Motherwell
      Paisley
      Uddingston
      Western
      Aberdeen Ashgrove
      Tranent
      Arbroath
      Peterhead
      Leith
      Coatbridge
      Musselburgh
      Airdrie
      Pollok
      Peebles
      Forfar
      Kirkintilloch
      Montrose
      Stonehaven
      Ellon
      Portobello
      Alexandria
      Penicuik
      Aberdeen Portlethen
      Clydebank
      Abbeyhill
      Aberdeen Kincorth
      Erskine
      Grangemouth
      Brechin
      Dean
      Maryhill
      Granton
      Omagh
      Coleraine
      Ibrox
      Milngavie
      Aberdeen Kingswells
      Linlithgow
      Rutherglen
      Wishaw
      Banbridge
      Belfast Malone
      Larne
      Enniskillen
      Glengormley
      Belfast Cregagh
      Downpatrick
      Armagh
      Carrickfergus
      Craiglockhart
      Dumbarton
      Bellshill
      Belfast Knock
      Springburn
      Wester Hailes
      Kirkliston
      Saintfield
      Newtonhill
      Alva
      Boness
      Cardenden
      Cowdenbeath
      Fauldhouse
      Gorebridge
      Innerleithen
      Liberton
      Mid Calder
      Newmills
      South Queensferry
      Stoneyburn
      Ballycastle
      Carryduff
      Kells
      Portrush
      Portstewart
      Belfast Stormont
      Templepatrick
      Kintore
      Mintlaw
      Bothwell
      Brediland
      Kilmacolm
      Larkhall
      Lennoxtown
      Port Glasgow (Harelaw)
      Port Glasgow (Newark)
      Broxburn
      Pentland
      Polmont
      Ballyclare
      Ballysillan
      Belfast Fortwilliam
      Belfast North
      Aberdeen Balgownie
      Croftfoot
      Drumchapel
      Thornly Park
      Cockenzie
      Colinton
      Davidson Mains
      Fairmilehead
      Kirriemuir
      Loanhead
      Ahoghill
      Ballynahinch
      Ballymoney
      Crossgar
      Crumlin
      Comber
      Donaghadee
      Dundonald
      Hillsborough
      Holywood
      Millisle
      Newcastle (Co Down)
      Randalstown
      Whitehead
      Aberdeen Bucksburn
      Banchory
      Aberdeen Bieldside
      Aberdeen Culter
      Aberdeen Dyce
      Blantyre
      Cambusnethan
      Cleland
      Gourock
      Helensburgh
      Kilbarchan
      Lesmahagow
      Newton Mearns
      Possil
      Provanmill
      Stepps
      Strathaven
      Wemyss Bay
      Otterburn
      Aboyne
      Killearn
      Crawford
      Aberlemno
      Auchenblae
      Airth
      Ashkirk
      Athelstaneford
      Dechmont
      Dollar
      Duns
      Eddleston
      Finavon
      Fountainhall
      Friockheim
      Gowanbank
      Gordon
      Greenlaw
      Humbie
      Inverbervie
      Kincardine (Fife)
      Letham (Angus)
      Oxton
      Pencaitland
      Philpstoun
      St Cyrus
      Stow (Scot)
      Walkerburn
      West Linton
      Chatton
      Seahouses
      Aughafatten
      Aghadowey
      Armoy
      Ballygally
      Bushmills
      Ballykinler
      Ballygowan
      Broughshane
      Cullybackey
      Cloughmills
      Cushendall
      Dundrod
      Glarryford
      Glenwherry
      Greyabbey
      Islandmagee
      Kilrea
      Killinchy
      Loughgiel
      Martinstown (NI)
      Portglenone
      Portavogie
      Strangford
      Alford (Aberdeen)
      Auchleuchries
      Auchnagatt
      Brodie
      Ballater
      Balmedie
      Dunecht
      Drumoak
      King Edward
      Aberdeen Kinellar
      Longside
      Muir of Fowlis
      Newburgh
      Newmachar
      Oldmeldrum
      Sauchen
      Udny
      Appin
      Arden
      Aros
      Balfron
      Balmore
      Biggar
      Bowmore
      Broughton (Scot)
      Buchlyvie
      Carnwath
      Chapelton
      Coalburn
      Douglas (Lanark)
      Garelochhead
      Gartocharn
      Kilcreggan
      Kilmun
      Ledaig
      Lochgoilhead
      Moffat
      Salsburgh
      Stonehouse (Scot)
      Strachur
      Tinto
      Nairn
      Earlston
      Ardglass
      Baillies Mills
      Ballywalter
      Castlereagh
      Dervock
      Dromara
      Helens Bay
      Kircubbin
      Killyleagh
      Maze
      Portaferry
      Seaforde
      Cruden Bay
      Torphins
      Carstairs
      Cardross
      Blainslie
      Blackford
      Bridge of Dun
      Cappercleuch
      Careston
      Carmyllie
      Clovenfords
      Cleish Hills
      Clova
      Cortachy
      Dolphinton
      Drochil Castle
      Edzell
      Farnell
      Fern
      Fossoway
      Foreside
      Glenisla
      Glenshee
      Heriot
      Hillside (Angus)
      Inverkeilor
      Inversnaid
      Kirkton Manor
      Limekilns
      Menmuir
      Stobo
      Tarfside
      Temple
      Westruther
      Winchburgh
      Yarrowford
      Chathill
      Netherton
      Whalton
      Carnlough
      Castlerock
      Cushendun
      Drumbo
      Dunloy
      Dundrum
      Glenarm
      Rathlin
      Rasharkin
      Stoneyford
      Catterline
      Crathie
      Collieston
      Crathes
      Dinnet
      Drumlithie
      Feughside
      Hatton
      Kingairloch
      Kincardine O Neil
      Lumphanan
      Morvern
      Old Rayne
      Pitcaple
      Strathdon
      St Fergus
      Tarland
      Tarves
      Wartle
      Whiterashes
      Ardentinny
      Bonawe
      Cairndow
      Clynder
      Coll
      Coulport
      Colonsay
      Crianlarich
      Crawfordjohn
      Craignure
      Dervaig
      Douglas Water
      Dunsyre
      Elvanfoot
      Fintry
      Fionnphort
      Ford (Argyle)
      Forth
      Furnace
      Inveruglas
      Jura
      Kilchrenan
      Kinlochspelve
      Langbank
      Lamington
      Lismore
      Loganswell
      Minard
      Pennyghael
      Port Askaig
      Port Charlotte
      Port Ellen
      Portnahaven
      Scarinish
      Skirling
      Tiroran
      Tobermory
      Tweedsmuir
      Tyndrum
      Ulva Ferry


    * Risk and Impact attributes were introduced recently therefore for some planned maintenance and outages records may not contain values for risk or impact.

    Internet Central regrets any inconvenience this essential maintenance may cause our customers. Should you wish to discuss this matter further, please do not hesitate to contact our Support Desk on 01782 667766, please ensure that you quote the above PMO ticket reference as this will enable us to more easily respond to your issue.

    Internet Central would encourage all customers to subscribe to our Network Status RSS feed button on Support page

    Tip: If you are using Google Chrome browser, you need to add RSS Feed Reader plugin first.

  • Degraded Service

    PMO-10444 Planned Maintenance : Programme of Works affecting the WBMC and Broadband Complete Networks at Leeds WBC POSI Node
    Degraded Service (05/06/2018 02:00 - 06:00) More Details

    Planned Maintenance : Programme of Works affecting the WBMC and Broadband Complete Networks at Leeds WBC POSI Node

    PMO Reference : PMO-10444Service area(s) : Broadband
    Start Date & Time : 05/06/2018 02:00Risk : High - There is a high chance of Impact
    End Date & Time : 05/06/2018 06:00Impact : High - Serious / extended disruption

    Status : Degraded Service

    BTW is investing heavily to upgrade its broadband networks to ensure that there is sufficient capacity to support current & expected bandwidth growth.

    BTW plan to upgrade all of the hardware within the WBC Point of Service Interconnects (POSI) nodes that connect to the WBMC network. The upgrade will replace existing hardware with new hardware that has a far greater capacity and routing capability.

    Unfortunately, there will be a minimal network disturbance across the WBMC & Broadband Complete networks with an expected downtime of between 20 to 45 minutes. The upgrade will take place between 2am to 6am, in the event that the upgrade fails there will be a roll-back plan in place to revert the service to its original routing by before 6am. A field engineer will be onsite during the PEW


    Actions and Event History

    • 25/04/2018 09:36 -   

      Affected exchanges:
      Leeds Basinghall
      Bradford
      Malton
      Pontefract
      Acomb
      Bridlington
      Castleford
      Crossgates
      Dewsbury
      Garforth
      Halifax
      Headingley
      Harrogate
      Hunslet
      Huddersfield
      Keighley
      Lofthouse Gate
      Milnsbridge
      Moortown
      Morley
      Otley
      Pudsey
      Scarborough
      Selby
      Shipley
      Skipton
      Wakefield
      Northallerton
      Whitby
      Barnsley
      Penistone
      Driffield
      Knaresborough
      Cleckheaton
      Low Moor
      Snaith
      Pocklington
      Leven (Yorks)
      Brighouse
      Pickering
      Batley
      Elland
      Sandal
      Horsforth
      Bingley
      Tadcaster
      Todmorden
      Harehills
      Armley
      Manningham
      Horton Bank
      Adel
      Wath Upon Dearne
      Melrosegate
      High Green
      Horbury Ossett
      Wetherby
      Idle
      Rothwell (Yorks)
      Oatlands
      Boston Spa
      Seacroft
      Rawdon
      Normanton
      Keyingham
      Royston (Yorks)
      Illingworth
      Dudley Hill
      Clifton
      North Cave
      Collingham Bridge
      Knottingley
      Earby
      Burley In Wharfedale
      Cullingworth
      Drighlington
      Gilberdyke
      Hebden Bridge
      Hornsea
      Hunmanby
      Market Weighton
      Meltham
      Strensall
      Thornton
      Withernsea
      Brotton
      Old Catterick
      Skelton (Cleveland)
      Saltburn
      Stokesley
      Silkstone
      Chapeltown
      Cross Hills
      Haworth
      Laisterdyke
      Skelmanthorpe
      Slaithwaite
      Sowerby Bridge
      Steeton
      Undercliffe
      Armthorpe
      Boroughbridge
      Calder Valley
      Cayton Bay
      Crofton
      Dringhouses
      Filey
      Flockton
      Guiseley
      Haxby
      Heckmondwike
      Holmfirth
      Honley
      Ilkley
      Kirkburton
      Mirfield
      Queensbury
      Ripon
      Ripponden
      South Milford
      Starbeck
      West Ayton
      Whitley Bridge
      Guisborough
      Stainton
      Darton
      Easingwold
      Thirsk
      Helmsley
      Kirkbymoorside
      Whitwell On The Hill
      Addingham
      Aldbrough
      Ampleforth
      Appleton
      Arthington
      Bilsdale
      Burton Pidsea
      Bretton
      Bubwith
      Cawood
      Dunnington
      Flamborough
      Flaxton
      Grassington
      Hemingbrough
      Holme On Spalding Moor
      Huby
      Kilham
      Leconfield
      Melbourne (N York)
      Pateley Bridge
      Patrington
      Riccall
      Skipsea
      Spurn Point
      Stillington (Yorks)
      Thorner
      Watton (Yorks)
      Aysgarth
      Bainbridge
      Great Ayton
      Glaisdale
      Hutton Sessay
      Loftus
      Reeth
      Sutton (Yorks)
      Topcliffe
      Beeford
      Beningbrough
      Birstwith
      Barkston Ash
      Barwick In Elmet
      Bishop Monkton
      Cloughton
      Darley
      Elvington
      Green Hammerton
      Hipperholme
      Howden
      Stamford Bridge
      Tockwith
      Tollerton
      Wheldrake
      Wilberfoss
      Hinderwell
      Hutton Rudby
      Sleights
      Burton Agnes
      Brandsby
      Blubberhouses
      Burnsall
      Bolton Abbey
      Bishop Wilton
      Burn
      Burythorpe
      Coneysthorpe
      Copgrove
      Coxwold
      Cracoe
      Dalton Holme
      Escrick
      Hackness
      Helperby
      Hovingham
      Harewood
      Huggate
      Kirby Misperton
      Langtoft
      Lastingham
      Linton On Ouse
      Lockton
      Middleton On The Wolds
      North Grimston
      North Newbald
      Nunnington
      Ramsgill
      Rillington
      Rufforth
      Sawley
      Sherburn
      Sheriff Hutton
      Skirlaugh
      Snainton
      Spofforth
      Stockton On Forest
      Thwing
      Tibthorpe
      Wetwang
      West Heslerton
      West Lutton
      Castleton (N Yorks)
      East Harlsey
      Grosmont
      Gunnerside
      Great Smeaton
      Goathland
      Hawes
      Kirby Wiske
      Kirkby Fleetham
      North Cowton
      Osmotherley
      Robin Hoods Bay
      Sinderby
      Sandsend
      Upsall
      Wainstones


    * Risk and Impact attributes were introduced recently therefore for some planned maintenance and outages records may not contain values for risk or impact.

    Internet Central regrets any inconvenience this essential maintenance may cause our customers. Should you wish to discuss this matter further, please do not hesitate to contact our Support Desk on 01782 667766, please ensure that you quote the above PMO ticket reference as this will enable us to more easily respond to your issue.

    Internet Central would encourage all customers to subscribe to our Network Status RSS feed button on Support page

    Tip: If you are using Google Chrome browser, you need to add RSS Feed Reader plugin first.

  • Degraded Service

    PMO-10445 Planned Maintenance : Programme of Works affecting the WBMC and Broadband Complete Networks at Manchester WBC POSI Node
    Degraded Service (14/06/2018 02:00 - 06:00) More Details

    Planned Maintenance : Programme of Works affecting the WBMC and Broadband Complete Networks at Manchester WBC POSI Node

    PMO Reference : PMO-10445Service area(s) : Broadband
    Start Date & Time : 14/06/2018 02:00Risk : High - There is a high chance of Impact
    End Date & Time : 14/06/2018 06:00Impact : High - Serious / extended disruption

    Status : Degraded Service

    BTW is investing heavily to upgrade its broadband networks to ensure that there is sufficient capacity to support current & expected bandwidth growth.

    BTW plan to upgrade all of the hardware within the WBC Point of Service Interconnects (POSI) nodes that connect to the WBMC network. The upgrade will replace existing hardware with new hardware that has a far greater capacity and routing capability.

    Unfortunately, there will be a minimal network disturbance across the WBMC & Broadband Complete networks with an expected downtime of between 20 to 45 minutes. The upgrade will take place between 2am to 6am, in the event that the upgrade fails there will be a roll-back plan in place to revert the service to its original routing by before 6am. A field engineer will be onsite during the PEW


    Actions and Event History

    • 25/04/2018 09:38 -   

      Affected exchanges:
      Blackfriars
      Ashton In Makerfield
      Bolton
      Northwich
      Oldham
      Bangor (Wales)
      Heywood
      Leigh
      Rochdale
      Southport
      Wigan
      Aintree
      Padgate
      Stockton Heath
      Wallasey
      Altrincham
      Ashton
      Bury (Lancs)
      Chorlton
      Didsbury
      Manchester East
      Failsworth
      Heaton Moor
      Hyde
      Rusholme
      Sale
      Stalybridge
      Stockport
      Trafford
      Urmston
      Walkden
      Wilmslow
      Woodley (MR)
      Aberconwy
      Chester Central
      Rhyl
      Caernarfon
      Denton
      Moss Side
      Eccles
      Irlam
      Farnworth (Bolton)
      Porthmadog
      Warrington
      Ashbourne
      Pwllheli
      Shaw
      Collyhurst
      Gatley
      Waterloo
      Daubhill
      Liverpool Bootle
      Stepping Hill
      Saddleworth
      Atherton
      Droylsden
      Poynton
      Runcorn East
      Knutsford
      Hooton
      Penketh
      Flint
      Llangefni
      Llanrwst
      Old Colwyn
      Rhos On Sea
      Weaverham
      Bethesda
      Valley
      Coppull
      Standish
      Upholland
      Chapel-En-Le-Frith
      Whaley Bridge
      Kelsall
      Llanberis
      Penygroes
      Rhuddlan
      St Asaph
      Hindley
      Lymm
      Stanley (Liverpool)
      Mossley
      Sandiway
      Holyhead
      Menai Bridge
      Adlington
      Appley Bridge
      Aspull
      Bacup
      Colne
      Littleborough
      Platt Bridge
      Ramsbottom
      Tottington
      Westhoughton
      Childwall
      Culcheth
      Heswall
      Neston
      Alderley Edge
      Bollington
      Disley
      Hartford
      Marple
      Mottram
      New Mills
      Radcliffe
      Ringway
      Abergele
      Colwyn Bay
      Llandudno
      Amlwch
      Corwen
      Dolgellau
      Llanfairfechan
      Belmont
      Turton
      Arley (Cheshire)
      Comberbach
      Pickmere
      Aberdovey
      Beaumaris
      Bunbury
      Betws Y Coed
      Cemaes Bay
      Little Budworth
      Tarporley
      Alstonfield
      Brailsford
      Cowers Lane
      Great Cubley
      Parwich
      Sudbury (Derbys)
      Thorpe Cloud
      Whitworth
      Liverpool Westwood
      Chinley
      Longnor
      Mobberley
      Prestbury
      Aberdaron
      Abersoch
      Barmouth
      Beddgelert
      Bodfari
      Botwnnog
      Christleton
      Cerrigydrudion
      Dolwen
      Dyserth
      Ffestiniog
      Gaerwen
      Huxley
      Llansannan
      Llangernyw
      Llanfairtalhaiarn
      Moelfre
      Mostyn
      Nefyn
      Pentrefoelas
      Penmaenmawr
      Penmachno
      Port Dinorwic
      Rhydymain
      Trefnant
      Tynygongl
      Kingsley
      Chelford
      Blaenau Ffestiniog
      Criccieth
      Llanwnda
      Penrhyndeudraeth
      Tarvin
      Ellastone
      Moore
      Manor Park
      Norcott Brook
      Padgate Park
      Bucklow Hill
      Lower Peover
      Bodorgan
      Bontddu
      Brynsiencyn
      Caerwys
      Capel Curig
      Chwilog
      Clynnogfawr
      Corris
      Dolwyddelan
      Dolgarrog
      Dyffryn
      Fairbourne
      Garn Dolbenmaen
      Ganllwyd
      Gwalchmai
      Halkyn
      Harlech
      Llangoed
      Llanbedrog
      Llanbedr
      Llandderfel
      Llanfaethlu
      Llanerchymedd
      Llithfaen
      Maentwrog
      Maerdy
      Newborough (Wales)
      Northop
      Pennal
      Pentraeth
      Rhiw
      Rhosneigr
      Trawsfynydd
      Trearddur Bay
      Tudweiliog
      Tynygroes
      Waunfawr


    * Risk and Impact attributes were introduced recently therefore for some planned maintenance and outages records may not contain values for risk or impact.

    Internet Central regrets any inconvenience this essential maintenance may cause our customers. Should you wish to discuss this matter further, please do not hesitate to contact our Support Desk on 01782 667766, please ensure that you quote the above PMO ticket reference as this will enable us to more easily respond to your issue.

    Internet Central would encourage all customers to subscribe to our Network Status RSS feed button on Support page

    Tip: If you are using Google Chrome browser, you need to add RSS Feed Reader plugin first.

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