01782 667788
01782 667788

Maintenance & Outage Detail


Planned Maintenance - Programme of Works affecting the WBMC and Broadband Complete Networks at Bristol WBC POSI Node

PMO REF : PMO-10440Service Area(s) : Broadband
Start Date : 15/05/2018 02:00Risk : High - There is a high chance of Impact
End Date : 15/05/2018 06:00Impact : High - Serious / extended disruption

Status : Degraded Service

Overview - BTW is investing heavily to upgrade its broadband networks to ensure that there is sufficient capacity to support current & expected bandwidth growth.

BTW plan to upgrade all of the hardware within the WBC Point of Service Interconnects (POSI) nodes that connect to the WBMC network. The upgrade will replace existing hardware with new hardware that has a far greater capacity and routing capability.

Unfortunately, there will be a minimal network disturbance across the WBMC & Broadband Complete networks with an expected downtime of between 20 to 45 minutes. The upgrade will take place between 2am to 6am, in the event that the upgrade fails there will be a roll-back plan in place to revert the service to its original routing by before 6am. A field engineer will be onsite during the PEW

Actions and Event History

16/04/2018 08:32 -   Affected Exchanges:
Redcliffe
Bournemouth
Southampton
Bridgwater
Plymouth
Truro
Fareham
Gosport
Avonmouth
Devizes
Bath Kingsmead
Kingswood
Marlborough
Midsomer Norton
Weston Super Mare
Boscombe
Chandlers Ford
Christchurch (Dorset)
Ferndown
Lymington
Poole
Ringwood
Totton
Weymouth
Wimborne
Winton
Westbourne
Bideford
Bodmin
Camborne
Crownhill
Falmouth
Helston
Liskeard
Newton Abbot
Newquay
Okehampton
Paignton
Penzance
Plympton
Redruth
St Austell
Shirley (Southampton)
Frome
Saltash
Burnham on Sea
Bude
Hampton
Wadebridge
Launceston
Callington
Tavistock
Northbourne
Malmesbury
Devonport
Cricklade
New Milton
Torquay
Worle
Clevedon
Broadstone
Botley
Toothill
Yelverton
Wroughton
Bishopsworth
Blunsdon
Titchfield
Bleadon
Bradenstoke
Fawley
St Columb
St Just
Glastonbury
Thornbury
Wells (Somerset)
Plymstock
Freshwater
Ventnor
Batheaston
Bradford-On-Avon
Hawthorn
Haydon Wick
Nailsea
Radstock
Timsbury
Warminster
Winterbourne
Wootton Bassett
Westbury (Wilts)
Bindon Abbey
Bassett
Bursledon
Canford Cliffs
Hamble
Highcliffe
Hythe (Hants)
Preston (Dorset)
Southbourne
Swanage
Verwood
Warmwell
Devoran
Gunnislake
Hayle
Looe
Minehead
Nanpean
Par
Penryn
St Budeaux
St Ives (Cornwall)
Stenalees
Torpoint
Droxford
Bampton (Devon)
Camelford
Dunster
Scillonia
Chew Magna
Lulsgate
Combwich
Exminster
Grampound Road
Millbrook
Three Waters
Wembury
Yealmpton
Calbourne
Godshill
Niton
Yarmouth
Baltonsborough
Box
Bromham
Bratton
Compton Dando
Crudwell
Falfield
Flax Bourton
Lavington
Limpley Stoke
Mells
North Trowbridge
Rangeworthy
Seagry
Sherston
Sutton Veny
Temple Cloud
Westonbirt
Ashurst
Beaulieu
Brockenhurst
Burley
Corfe Castle
Lyndhurst
Sway
Witchampton
Anstey Mills
Ashreigney
Bere Alston
Buckfastleigh
Brent Knoll
Bridestowe
Cockwells
Chillaton
Chulmleigh
Cornwood
Dobwalls
Downderry
Fowey
Fraddon
Germoe
Hartland
Holbeton
Kingswear
Kilkhampton
Lifton
Lostwithiel
Lewdown
Lydford
Milton Abbot
Marazion
Mawgan
Mevagissey
Mullion
North Tamerton
Otterham Station
Padstow
Perranporth
Portreath
Porthtowan
Roborough
Roche
Rumford
St Dominick
St Germans (Cornwall)
Sutton Cross
Trebetherick
Washford
Widegates
Wedmore
St Day
Beckington
Castle Combe
Keevil
Marshfield
Tetbury
Bransgore
Handley
Milford on Sea
Bickington
Constantine
Crantock
Dartmouth
Lanivet
Modbury
Nether Stowey
Newton Ferrers
Praze
Rilla Mill
St Agnes
St Keverne
St Merryn
Stithians
St Tudy
Brighstone
Chale Green
Chillerton
Chapmanslade
Chewton Mendip
Cranmore
Didmarton
Edingworth
Faulkland
Hilmarton
Kellaways
Kington Langley
Lacock
Nunney
Bucklers Hard
Cranborne
East End
Studland
West Lulworth
Worth Matravers
Bishops Caundle
Brendon
Boscastle
Brean Down
Brompton Regis
Canworthy Water
Cardinham
Clayhanger
Coads Green
Crowcombe
Dolton
Dulverton
Exford
Harbertonford
Horns Cross
Holford
Landrake
Lanreath
Leedstown
Lynton
Mark Moor
Manaccan
Mitchell
Mousehole
Mawnan Smith
Mary Tavy
North Petherwin
Newton Tracey
Oakford
Pipers Pool
Port Isaac
Polruan
Polperro
Porlock
Portscatho
St Buryan
Stoke Climsland
Sennen
St Gennys
Shaugh Prior
St Mabyn
St Mawgan
St Mawes
Staverton
Stogumber
Timberscombe
Tintagel
The Lizard
Tregony
Tresillian
Veryan
Winsford (Somerset)
Zelah


* Risk and Impact attributes were introduced recently therefore for some planned maintenance and outages records may not contain values for risk or impact.

Internet Central regrets any inconvenience this essential maintenance may cause our customers. Should you wish to discuss this matter further, please do not hesitate to contact our Support Desk on 01782 667766, please ensure that you quote the above PMO ticket reference as this will enable us to more easily respond to your issue.

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